A tenant scans the code on their door, describes the problem, and it's in front of the right property manager before they've walked away — no app, no account, no waiting on hold.
A resident scans the QR code on their unit, describes the issue, and sets a priority. Takes under a minute, no login required.
The report reaches the responsible manager immediately and gets assigned to the right vendor — a plumber, an electrician, on-site staff.
The resident gets a text and email when it's received, when work starts, and when it's done — a clear record from first report to close-out.
A tenant opts in to text updates at the moment they submit a maintenance request, by entering their phone number and checking the consent box shown below. This is the exact field and wording used in our live intake form.
Local Area Neighborhood's QR Work Order System is a maintenance-reporting service for residential and small commercial properties, built to replace the "call the landlord and hope it gets written down" pattern with a record that a manager, a vendor, and a tenant can all point to.
The service is currently in active development and limited testing ahead of a wider rollout. Text and email notifications are used to keep residents, managers, and vendors updated as a request moves from submitted to resolved.